Why We Don't Sell Plants Online (Yet)

Every week someone emails: "Do you ship?" The answer is no. Not because we don't want to. Because shipping plants is brutally hard and we're not willing to sell you a dead plant in a box.

The Problem With Shipping Plants

A mail-order company picks your plant Monday morning. It sits in their warehouse. Tuesday morning it ships in a box. It bounces around in a truck Wednesday. Arrives at your house Thursday. You're not home so it sits on your porch in the sun for eight hours. By Friday, it's stressed, dried out, and shocked.

We've received order plants like this. Half of them don't make it. The customer blames us (we didn't send it). The shipping company blames the customer (they didn't provide shade). Nobody wins.

The Economics Don't Work

Shipping a single plant costs $15–25. A typical plant sells for $12–18. After shipping, we lose money on every sale. To make it work, we'd have to mark up prices 30–50%. Our customers pay enough already.

Sure, big mail-order companies do it. But they have volume we don't. They ship thousands of plants daily. We would need to change our entire operation.

What You Actually Get By Visiting

When you visit our nursery, you get something no website provides:

1. You see the actual plant. No surprises. No "it arrived looking different."

2. You get real advice. Tell us about your spot and we recommend something that actually fits. Online shopping gives you guesses.

3. You can ask questions. "How much sun does this need?" "What's the watering schedule?" We answer, in person, in real time.

4. You take the plant home immediately. No shipping stress. No waiting. No wondering if it survived.

5. If something goes wrong, you come back. We fix it. We've got your plant's history.

The "Yet"

We're not ruling it out forever. But before we do it, we need solutions that don't compromise plant health and don't destroy our economics. That might mean:

Regional shipping within Utah only (shorter transit time).

Seasonal shipping (spring and fall only, when plants are dormant or hardy).

Premium packaging that's borderline overkill—protective boxes, humidity chambers, gel packs.

Higher prices (transparent, so you know you're paying for shipping).

A guarantee that if the plant arrives damaged, we remake the order free.

We're not there yet. Maybe in three years. Maybe longer.

What You Can Do Right Now

If you're thinking about online ordering:

1. Call us. We can reserve plants and you pick them up when you visit.

2. Visit in person. Bring photos of your space, ask questions, pick the best specimens.

3. Check our Instagram or Facebook. We post what just arrived. See something? DM and we'll hold it.

A nursery isn't really a store. It's a relationship. That's hard to ship.

Visit Us in Person